Privacy Policy
We place the utmost importance on the privacy and security of your personal data. This policy explains how we collect, use, and protect the information you provide when visiting our website or using our tourism services. By entering your data on the site, you agree to the practices described in this policy.
1. Information We Collect
We collect only the necessary information to provide you with distinct and personalized tourism services, including:
- Personal Data: Full name, nationality, country of residence, and date of birth (as shown on your passport).
- Contact Information: Mobile number (WhatsApp) and email address.
- Travel Details: Preferred destinations, travel dates, number of companions, children's ages, and estimated budget.
- Automated Booking Data: Details of accommodation and flight preferences entered via the "Design Your Own Trip" form.
2. How We Use Your Information
We use the data we collect for the following purposes:
- Processing, pricing, and confirming your tourism programs, hotel bookings, and flights.
- Direct communication with you via WhatsApp or email to send quotes and booking updates.
- Assisting you in finalizing procedures and requirements for travel visas.
- Improving the quality of your website browsing experience and developing our services based on your feedback.
3. Data Protection and Third-Party Sharing
- Total Confidentiality: We are committed to not selling, renting, or sharing your personal data with any external marketing agencies.
- Service Partners (Third Parties): Only necessary travel data (such as names and dates of birth) is shared with official service providers like airlines, hotels, and transport companies to legally complete and confirm your bookings.
- Legal Obligations: We may disclose data only if required by applicable laws and regulations or in response to official judicial orders.
4. Payment and Financial Information Security
To protect you, we do not store any credit card or bank account details on our website servers. All digital payment transactions (such as Mada, Apple Pay, Visa, Mastercard) are processed through encrypted, internationally and locally certified payment gateways, adhering to the highest standards of security and (SSL) protection.
5. Cookies
Our website uses small cookies to improve your browsing experience, remember your tourism preferences when you return, and for traffic analysis and platform performance development. You can adjust your browser settings to reject cookies if you prefer.
6. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time in line with technical developments or legal changes. Any modifications will be posted directly on this page, and we recommend reviewing it periodically.
